Full Transparency

Know Exactly What Was Sent — and Why

In regulated communication environments, trust is built on verifiable details. MassComm provides full visibility into every step of your outreach process — from data submission to final delivery — so you never have to guess where a job stands or what was mailed.

Every campaign begins with a structured intake process. We log your files, confirm formats, and document every versioning rule, variable field, and print batch. As your data is processed, our system creates a project-specific audit trail — including record counts, page totals, and template usage — giving you traceable insight into how each message was created.

Once a job moves to production, we track printing, inserting, and mailing events by timestamp. If your campaign includes multiple letter versions or segmented logic, we provide a breakdown of volume by version, recipient type, or geography. Spoiled pieces are tracked and reprinted or securely destroyed, depending on your preference.

After mailing, we generate reports that summarize print activity, postage used, and total pieces sent. These reports can be exported in CSV or formatted to integrate with CRMs like Salesforce Health Cloud, enabling your internal teams to reconcile outreach with campaign plans or compliance records.

Transparency doesn’t stop at the print floor. It continues through delivery, version control, and documentation — giving you the confidence to respond to audits, internal reviews, or partner inquiries with clarity and proof.