HIPAA-Compliant Print and Mail Services for Healthcare Providers
Secure, Auditable, and Built for Healthcare
MASS Communications provides fully HIPAA-compliant print, mail, and data handling services for healthcare organizations, insurers, and public agencies. For over two decades, we’ve delivered compliant communication workflows that protect patient data, meet regulatory expectations, and stand up to audit scrutiny.
Safeguards at Every Step
Our compliance process includes:
- Encrypted data transfer and secure storage of PHI
- Access-controlled environments with role separation between teams
- Traceable user activity logs tied to each data interaction
- Documented internal protocols based on HIPAA best practices
Our process begins with encrypted data transfer and secure storage. All PHI is managed in access-controlled environments, with strict role separation between administrative, production, and technical teams. Each interaction with your data is logged, traceable, and governed by internal protocols developed specifically for HIPAA-regulated clients.
Audit-Ready Infrastructure
Every campaign is backed by:
- File versioning
- Retention controls
- Mailing records
- Custom Business Associate Agreements (BAAs)
- Optional audit documentation
Whether you’re mailing 500 letters or 500,000, your compliance requirements stay intact — and your IT and legal teams stay confident.
End-to-End Mailpiece Security
Documents are printed and inserted in a secure facility using a chain-of-custody process. Spoiled pieces are recorded and shredded in accordance with privacy standards. No third-party vendors handle healthcare jobs — we keep control in-house from data to delivery.
HIPAA Compliance You Can Count On
MASS Communications. Inc. helps you reduce audit risk, protect patient data, and stay ahead of regulatory demands. From infrastructure to insertion, we manage compliance so you can manage care.
We maintain a complete audit trail for all files, whether you’re sending thousands of letters or executing targeted outreach. This includes file versioning, retention controls, and documented mailing records. For organizations with complex compliance needs, we support Business Associate Agreements (BAAs) and custom data handling procedures.
Our clients rely on MassComm to meet internal compliance standards as well as regulatory expectations. We help you ensure privacy, demonstrate accountability, and reduce the risk of errors across every outreach project.