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Customer Testimonials

  • I just wanted to say thanks for doing such a great job with our mailing. Working with the people at MASS Communications was a pleasure. You were quick to respond to my questions and I felt my campaign was in good hands. Thanks Again!
    Janet Real-estateWorcester, MARead More Testimonials
  • You are awesome!! Thank you so much Debi - We are so excited that the mailing will get to the PO today - it makes such a difference. Let us know if we can do anything else.
    KNew England HospitalRead More Testimonials
  • This project was so critical for our member requirements. We needed the letters produced and mailed with 100% accuracy, and as always, MASS Communications delivered, Thank You
    JoeVP Insurance CompanyRead More Testimonials
  • Our Open Enrollment mailing is one of the most complicated mailings we do each year. Year after year, we have relied on MASS Communications, to complete the kits with timely accuracy. We wouldn't trust this to any other vendor. Thank you for all your terrific effort.
    SusanHuman Resource Director, HospitalRead More Testimonials

Direct Mail & Marketing Industry News

MASS Communications always stays on top of changes, from postal rates and regulations to new technologies that improve our services and products. When there’s news that you should know about, articles you might find interesting, and helpful advice for your next direct mail campaign, you’ll find it here.

Mass Communication Launches New Website

Mass Communications of Leominster Mass launches new website.

Business Mail - Getting Started

Welcome to Business Mail 101. If you are a first-time mailer or want a refresher course on bulk mail, you’ve come to the right place. Business Mail 101 will help you understand your options for business mailing and will help you make the right choices for your business or organization. In this site you will:

  •   Learn about bulk business mail. 
  •   Learn how to qualify for bulk business prices. 
  •   Find resources to help you prepare your mail. 
  •   Learn how to design a mail piece. 
  •   Find out how to get an address list. 
  •   Choose the right postage method for your mailings.

Implementing the Intelligent Mail Barcode

Intelligent Mail® products and services use machine readable codes, such as barcodes, to uniquely identify mail. This enables large mailers to follow the progress of their mail through the many stages of processing all the way to delivery. This information can help businesses better manage their resources, reduce operating and marketing expenses, adapt to market conditions, increase efficiencies, and be more responsive to customers.

The Postal Service™ has a long history of leadership in innovation. Intelligent Mail products and services are using technology to give even more value to the mail as a communications vehicle.

In order to achieve its vision of end-to-end visibility, the Postal Service has embarked upon three strategies to uniquely identify mail, develop enabling infrastructure, and enhance address quality:
Confirm® Service
The Confirm Service, the Postal Services' first Intelligent Mail service, is being used today by the mailing industry to meet their business needs. Financial institutions, credit card companies and retailers are using the Confirm Service to:

  •     Know when their customers receive fulfillment orders
  •     Increase customer response rates
  •     Know in advance who is returning payments.

OneCode Services™
The OneCode Services is the concept of a single enhanced code combining tracking, mail sorting, address changes, and postage payment, all in one format. Barcode sorters will read the data to deliver the mailpiece and request services such as Certified Mail™ Service, Registered Mail™ Service, and address correction services.

Address Quality
Improve the quality of your mailing lists and maximize efficient mail delivery.

Trademark Usage Guidelines

Intelligent Mail Privacy Policy
Learn how your privacy is protected when you use Intelligent Mail.


Information taken from United States Postal Service website.